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Vice President, Client Service & Development / CASACOM Toronto

CASACOM seeks an experience, driven and passionate individual to join the Toronto team as the new Vice President, Client Service & Development. This role will involve the initiation, development, design, and execution of strategic plans for the agency’s communications practice. A natural leader, he/she will share his/her knowledge and support with his/her employees to further their professional development. 

This position is located at the CASACOM office in downtown Toronto at 777 Richmond Street West, Suite 102. Please email your resume and cover letter to Suzanne Rappaport, Managing Director at srappaport@casacom.ca 

Primary Responsibilities:

Client Excellence: Ensuring clients and accounts are serviced at the highest level and adhere to CASACOM’s standards of excellence.

Business Development: Nurture current accounts/clients and bring new business to the firm. Participation in all aspects of business development including lead generation, plan development, and pitching.

Strategic Planning: Creative planning including development of new business presentations and pitches and client proposals

Account Management: Oversee all elements of public relations campaigns, from strategy and planning to execution and reporting.

Team Management: Manage team members in Toronto & Montreal, work with additional partners as needed

Office Management: Ensure overall efficiency and profitability of Toronto office.

Desired Skills:

Agency experience preferred

Optimistic and positive attitude

Superior attention to detail

Strong communication skills (written and verbal)

Detailed oriented, organized with the ability to juggle multiple projects at once

Strong organizational and time management skills

Entrepreneurial spirit and desire to be a part of a growing team

A mix of corporate and consumer experience

Requirements:

More than ten (10) years of experience in the communications field

Experience in large-scale project management.

Experience managing budgets, working with billable hours, forecasting and ensuring account profitability.

Strong management skills including the ability to manage a team spread across multiple offices.

Commitment to delivering outstanding client service, providing both strategic counsel and hands-on results.

Ability to think both analytically and creatively.

Expertise in navigating challenging situations, including crisis communications, in partnership with senior executives.

Strong presentation skills

French as a second language is an asset but not required (spoken and written).

University degree in Communications, Public Relations, and/or related field.

Apply now!